We striveare committed to be recognized as a leadingadvancing environmental practices that reduce the impact of our operations and diversified financial institution offering a superior experiencethat continue maximizing our efforts against climate change.
Continued with our Corporate Social Responsibility Program, “One with the Environment,” which promotes ecological conservation and natural resources protection, focusing on reforestation, recycling, and energy management.
Implemented Rescate Costero initiative to our clients and employees. We believe that the keymitigate coastal erosion; through this initiative, over 2,700 trees were planted in 2023.
Successfully completed transition to our success is caring about our team as much as we care about our customers. Our goal is to be an employer of choiceapproximately 95% LED lighting within our primary operating regions, which we believe is achieved and sustained by adding value to our employees’ lives and providing a satisfying and evolving work experience. The heartfacilities as part of our employer value proposition, “The Experience of Being One”, is the Corporation’songoing commitment to sustainability and operational efficiency.
Expanding our employees’recycling program by implementing new initiatives focused on organic residues and single stream plastic recycling. By incorporating these measures, the Corporation aims to minimize waste generation and contribute to a more circular economy.
Continued our five-year commitment to rehabilitate the Bosque Urbano San Patricio, promoting ecological resilience within the local ecosystem.
We are dedicated to fostering a diverse and inclusive culture of respect, trust, and collaboration, in which our employees can thrive and innovate, while providing an outstanding customer experience and strengthening our communities.
Human Capital
Increased base salary pay in all regions.
Tripled paternity leave to fifteen (15) days’ paid time off, which is in excess of minimum legal requirements.
Deployed new ergonomic workstations, including standing desks.
Expanded our employee wellness program with financial health education, emotional well-being success, professionalseminars, and on-site routine and physical exams and exercise programs.
Provided over 92 training topics through virtual and in-person modalities allowing our employees to continue learning and complete development plans. In 2023, we delivered more than 98,000 hours of training and work environment.each employee completed an average of 28 training hours.
To improve work-life balance, our Bank and First Federal Finance Limited Liability Company d/b/a Money Express, a wholly owned subsidiary of FirstBank, branches began a process of alternating employees on Saturdays and holidays.
Diversity, Equity and Inclusion
Embracing diversity, equity, and inclusion (DEI)(“DEI”) is integral to what the Corporation stands for, which allows us to better serve the communities in which we do business. We pride ourselves on developing
Held DEI roundtable sessions with our workforce compositionemployees in all our regions as part of the initiative to reflect diversity across gender, age, race, geographical background, and experience. For these reasons, we aim towards building a performance-based culture that values diversity and accountability. The following summarizes the diversity ofexpand our workforce asDEI initiatives.
As of December 31, 2021:2023, the Corporation had 3,168 employees, of whom:
| | |
| 67%
are women | | | 64%
of management positions are held by women | | | 33%
of executive leadership team roles are held by women | |
| | |
Community Investment and Financial Inclusion
Contributed over $1.3 million, and 586 employees donated approximately 1,679 volunteer hours, to support 32 not-for-profits across the regions in which we operate.
Originated approximately 1,290 CRA-related loans under $1 million, for a total of the workforce are womenapproximately $150.3 million.
57% womenA total of 54 CRA-qualified community development loans were granted for a total of approximately $470 million across all regions.
The Corporation’s employees provided 338 financial literacy workshops, assisting more than 6,900 individuals of all ages in managerial positions
33% women in executive positionsenhancing their financial skills.